Customer Relations Representative - State Farm Agent Team Member
Full Time • Decatur, AL
Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION:
Join Patrick Johnson State Farm as a Customer Care Representative and create exceptional customer experiences that drive the success and growth of our agency. Your strong attention to detail, excellent customer service skills, and genuine desire to help others make you an ideal fit for this role. You will enhance your career by resolving customer inquiries, collaborating with agency team members, and anticipating the needs of the community you serve.
We look forward to connecting with candidates who are customer-focused, empathetic, and eager to contribute. Ambitious and sales-minded individuals will find ample opportunities for internal growth and advancement.
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- P&C and Life & health License issued by the State of Alabama
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Compensation: $28,000.00 - $35,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Decatur, AL and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none